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F.A.Q’s

How do I make a Purchase?
If you know what you’re looking for, type in the Search button or go to the links. When you have found the item you would like to purchase, select the quantity and click the add to your shopping bag.

After you’ve done selecting the items, you can review your purchase in your cart before you check out and complete the payment.

Alternatively, you can contact us through line: vimala_co or BBM: 75C06892 and one of our representatives will help you through your purchase.

When do I have to complete my payment?
You have 2 x 24 hours to complete your payments.

Where will I get my order confirmation?
You will get your order confirmation in your e-mail.

Can I add items to my existing order?
If we have not send your order, please do get touch with us through email or BBM and we’ll try to deliver all of your items together.

How do I return or exchange?
You have 14 days to return or exchange your items given that they are unopened and have not been used. Exchanges will be charged another shopping fee.

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